Sign up for an online sales course.
Choose from the below options to select your course. Once you have created an account, you will be asked to pay for the course. You can then use the link sent to you via email to access the course. For any queries please call the Team on 03300 580562.
Get anytime access to the online course Telemarketing 101. Telemarketing 101 is our entry level Sales course, ideal for individuals who have been in a telemarketing role for less than a year, or for individuals who are not formally in a sales role, but sales has happened to become their responsibility. At the end of this one day course, you will come away with an understanding of how to structure their calls effectively, and have written examples to be able to utilise in your role.
Get access to Converting Enquiries into Sales. This course is designed to support businesses that do not actively make outbound sales calls but instead receive enquiries via email, telephone, or their website. It focuses on best practice for handling incoming enquiries, understanding prospective customers’ needs, and building genuine rapport. It also covers effective techniques for closing sales and managing objections with confidence. By the end of the course, participants will feel prepar
Get access to From Good to Great online. This is the ideal course for individuals who have at least 2 years experience in telemarketing. They will have a good foundational knowledge, but have areas for improvement in order to get the most out of their calls. At the end of this course, you will have a more advanced knowledge of how to build strong relationships and offer a more consultative approach to prospects, with written examples that you can use moving forwards.
Get access to Holding Effective Sales Meetings. This course will teach you how to prepare for successful sales meetings, build rapport with clients, understand their needs, and present solutions with confidence. By the end of the course, you'll have practical skills to help you make a strong first impression and win more business.
Get access to our online course - From Great to Unstoppable. This course is for experienced and successful sales teams, who are looking to ensure they are getting the most from their prospects, be that over the phone or face to face. This course empowers individuals to understand more about their own style and the importance of authenticity, whilst being able to adapt. At the end of this course, you will come away with a more refined approach and the confidence to boost conversion rates.
Get online access to the Delivering Customer Service Excellence Course. This course empowers employees with effective communication and empathy strategies to build lasting customer relationships, minimise escalation, and drive higher customer satisfaction and retention. By the end of the course, participants will feel confident handling all types of enquiries and communicating efficiently with customers, regardless of the situation.