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Book a delegate space on our Intermediate Training Course - From Good to Great.
From Good to Great is the ideal course for individuals who have at least 2 years experience in telemarketing. They will have a good foundational knowledge, but have areas for improvement in order to get the most out of their calls. Within this course, we cover how to build genuine rapport with prospects and effectively utilise active listening. We focus heavily on understanding the features, advantages and benefits of what they sell, and then using the solution sales model to ensure they meet their prospects needs, before finishing the day with looking at objection handling and effective follow up with prospects.
Book a delegate space on our Intermediate Training Course - From Good to Great.
From Good to Great is the ideal course for individuals who have at least 2 years experience in telemarketing. They will have a good foundational knowledge, but have areas for improvement in order to get the most out of their calls. Within this course, we cover how to build genuine rapport with prospects and effectively utilise active listening. We focus heavily on understanding the features, advantages and benefits of what they sell, and then using the solution sales model to ensure they meet their prospects needs, before finishing the day with looking at objection handling and effective follow up with prospects.