Building A Career In Sales And Telesales – From “Accidental Seller” To Professional
Many people “fall into” sales. You don’t have to stay lost.
Maybe you started in admin and picked up the phone to help out. Maybe you run your own business and realised, suddenly, that you’re the salesperson.
You didn’t plan it. Now it’s your reality.
Premium Sales sees this all the time. Their beginner courses are full of people who say “I’m not really in sales” and then realise, by lunchtime, that they actually are.
Our training academy is built to support careers, not just one-off days. It provides a pathway from first call nerves to advanced negotiation and account growth.
Three stages, three identities
You can think of the three Academy levels as three identities.
Beginner – “I’m not sure I belong here”
You learn the basics: mindset, call structure, questioning, objections and follow-up. You leave understanding that sales is a skill, not a personality type.
Intermediate – “I know the basics. I want to get really good.”
You refine rapport, listening, solution selling and advanced objection handling. You start to see patterns across calls and adapt your style.
Advanced – “This is my craft.”
You develop authenticity, adaptation, negotiation, cross-selling and long-term follow-up. You think strategically about accounts and your career.
Each level is a one-day, CPD-certified course, with clear dates and pricing.
How structured training changes career prospects
The wider training industry is growing fast, especially in professional skills. The global continuing professional development market is expanding, and sales training remains one of the most in-demand areas.
For you personally, that means:
Sales skills are more recognised as a professional asset
Employers value CPD-certified training on your CV
You can move between roles and sectors more easily
The Academy’s focus on real-world frameworks, not theory, gives you language and tools you can take anywhere.
Stories from the training room
Testimonials on the Training Academy page highlight a few common themes:
People from non-sales roles discover they were doing sales all along
Confidence grows as they realise they can structure calls
New leads and opportunities appear soon after training as they try new approaches
Those stories matter. They show that career shifts often start with a single day of focused learning.
Where this series goes next
The final blog in this series pulls everything together into a personal sales playbook – your own ongoing system for improvement, using what the Academy teaches. To explore where you fit on the training pathway, visit the Premium Sales Training Academy.
FAQs: Sales and telesales careers
1. Is telesales still a good career choice in 2025?
Yes. Despite growth in digital channels, organisations still need people who can have meaningful conversations and convert interest into opportunity.
2. Does CPD-certified sales training really help my CV?
It signals that you take your development seriously and that your skills have been recognised against a standard.
3. Can I move from telesales into field sales or account management?
Definitely. Many field and account roles start with phone-based experience. Training speeds up that transition.
4. I run my own small business. Is this training still relevant?
Yes. Many attendees are business owners who need practical, human sales skills to grow.
5. How often should I refresh my sales training?
At least annually, and whenever your role changes or your market shifts significantly.